Frequently Asked Questions (FAQ’s)
Welcome to Millie Zarnab! Below are answers to some common questions about our home and kitchen products. If you have a question that isn’t answered here, feel free to contact us at info@milliezarnab.org or by phone at +17866475425.
Ordering
Q: How do I place an order?
A: To place an order, simply browse our website, select the products you’d like to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed and shipped to you promptly.
Q: Can I modify or cancel my order after it’s been placed?
A: Unfortunately, we are unable to modify or cancel orders once they have been placed. However, you may be able to return or exchange the items once you receive them. Please refer to our Return & Exchange Policy for more information.
Shipping
Q: How long will it take to receive my order?
A: Orders typically take 1-3 business days to process before they are shipped out. Once shipped, delivery times vary depending on your location and the selected shipping method. Standard shipping within the United States usually takes 3-7 business days for delivery.
Q: Do you offer international shipping?
A: At this time, we only offer shipping within the United States. We do not offer international shipping.
Returns & Exchanges
Q: What is your return and exchange policy?
A: We offer a hassle-free return and exchange policy. Please refer to our Return & Exchange Policy for eligibility criteria and instructions on how to initiate a return or exchange.
Q: What if my order arrives damaged or defective?
A: If your order arrives damaged or defective, please contact us immediately at info@milliezarnab.org or by phone at +17866475425 so that we can assist you in resolving the issue.
Product Information
Q: Do you offer product warranties?
A: Some of our products may come with warranties. Please check the product description or contact us for more information about warranty coverage.
Q: Can I find product dimensions and specifications on your website?
A: Yes, product dimensions and specifications are available on the product pages. If you have any additional questions about a specific product, please don’t hesitate to reach out to us.
Contact Information
If you have any other questions or concerns not addressed here, please feel free to contact us using the following information:
- Email: info@milliezarnab.org
- Phone: +17866475425
- Address: 6930 NW 186th St, Hialeah, Miami, Florida, 33015
Our customer service team is here to assist you and ensure your shopping experience with Millie Zarnab is enjoyable and hassle-free.